Privacy Policy
Last updated: 27 Apr 2026
Saion ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
1 Information We Collect
Personal Information: When you sign up or use our services, we may collect your name, email address, phone number, billing information, and business details.
Usage Data: We automatically collect information about your interactions with our platform — including IP addresses, browser type, pages visited, time spent, and referring URLs.
Communications Data: When you contact us or connect your email accounts, we may process message content, metadata, and related analytics to deliver our services.
Device & Technical Data: We collect device identifiers, operating system, and connection information to maintain service security and performance.
2 How We Use Your Information
Provide, operate, and improve our platform and AI services Process transactions and manage your account Send transactional and promotional communications (with your consent where required) Personalise your experience and deliver AI-driven insights Detect, prevent, and respond to fraud, abuse, or security incidents Comply with legal obligations and enforce our terms
3 Sharing Your Information
We do not sell your personal data. We may share information with:
Service Providers — trusted vendors who help us operate our platform (hosting, payment processing, analytics) under strict confidentiality agreements. Business Transfers — in connection with a merger, acquisition, or sale of assets, your data may be transferred with notice to you. Legal Compliance — when required by law, court order, or to protect rights, safety, or property.
4 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, remember preferences, analyse usage patterns, and deliver relevant content. You can control cookie preferences through your browser settings. Disabling certain cookies may limit platform functionality.
5 Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymise it.
6 Data Security
We implement industry-standard technical and organisational measures to protect your data — including encryption in transit and at rest, access controls, regular security audits, and breach response procedures. No system is completely secure; we cannot guarantee absolute security but are committed to minimising risk.
7 International Data Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we ensure appropriate safeguards are in place — such as standard contractual clauses — to protect your data in accordance with applicable law.
8 Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you Correct inaccurate or incomplete information Request deletion of your personal data Object to or restrict certain processing activities Receive your data in a portable format Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at privacy@saion.ai.
9 Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
10 Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
11 AI and Automated Processing
Our core services rely on artificial intelligence and automated data processing to generate insights, recommendations, and campaign content. Where decisions based on automated processing have significant legal or similarly significant effects on you, we will provide a mechanism to request human review.
12 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above and, where required, by sending a notification. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
13 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: